How to Silently Install Epicor ECM Client Services Using the EXE Installer

Installing Epicor ECM (DocStar) Client Services silently is a common requirement for IT teams deploying the client across multiple workstations or servers using scripts, RMM tools, or automated deployment solutions. This article outlines a confirmed working silent install command, explains what happens after installation, and notes when user configuration may be required.

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Supported Silent Install Command (Verified)

The following command has been tested and confirmed to successfully install Epicor ECM Client Services silently with no user interaction:

"Client Service Setup.exe" /s /v"/qn /norestart"

What Each Switch Does

• /s – Runs the EXE installer in silent mode
• /v – Passes arguments directly to the embedded MSI installer
• /qn – MSI installs with no user interface
• /norestart – Prevents the installer from forcing a system reboot

This command is suitable for PowerShell scripts, RMM tools, Intune, SCCM, and other automated deployment methods.

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How to Download the Latest Epicor ECM Client Services Installer

To ensure you are installing the correct and most up-to-date version of Epicor ECM Client Services, always download the installer directly from your Epicor ECM site.

Download Steps

1. Log in to your Epicor ECM site
2. Click your company name in the top-right corner
3. Select User Preferences
4. Navigate to Environment
5. Click Install Client Services
6. Download the Client Service Setup.exe file

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What Happens After Installation

• The Epicor ECM Client Service automatically launches in the system tray after installation.
• New users or migration users where the site URL has changed will need to:
  • Open the Epicor ECM Client Service from the system tray
  • Configure the Site URL
  • Complete the Login process

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Support Contact

For assistance with silent installations, client configuration, or migrations, contact:

Mosaic Corp Support
[email protected]

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